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Wednesday, January 13, 2010
12:00 pm - 1:30 pm Pacific 1:00 pm - 2:30 pm Mountain 2:00 pm - 3:30 pm Central 3:00 pm - 4:30 pm Eastern
Meet the Presenter
Deborah L. Crawford, gettechnical inc.

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You are talking to one of your most loyal and wealthy members. The member asks, “Am I insured?” You pull the account cards and find some are 20 years old. There are missing signatures, erasures, and some suffixes without contracts at all. Is your member properly insured?
Account reviews and proper training can help you identify issues and changes that may be necessary – especially for accounts that were opened before Customer/Member Identification Program regulations became effective. Proper execution of account titling, signature cards, and resolutions is critical to ensure your members are covered under the NCUSIF deposit insurance policies and guidelines. You must understand the connection between ownership and NCUSIF coverage to know whether accounts are adequately covered. Learn ten reasons why your member might not be fully insured and how to avoid them.
HIGHLIGHTS
- Resources for members
- Addressing member concerns
- Has your member signed “personally” on signature cards?
- Does your member have Share Certificates or CDs with “mixed conjunctions?”
- Does the POD designation have a “qualifying beneficiary?”
- Do you have joint accounts that are trusts or corporations?
- Unclear signature cards that default to “individual”
- Do you have corporations with more than $250,000?
- Are your nonprofit organizations set up as “personal accounts?”
- Sole proprietor accounts that are counted for business insurance
WHO SHOULD ATTEND?
This informative session is directed to member service representatives, tellers, branch managers, branch administration, officers, managers, presidents, and all employees who may answer member questions about NCUSIF insurance.
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