Regulations D & E for Frontline Staff
TELEPHONE - WEBINAR - AUDIO/VISUAL CD ROM


Wednesday
March 24, 2010

12:00 pm - 1:30 pm Pacific
1:00 pm - 2:30 pm Mountain
2:00 pm - 3:30 pm Central
3:00 pm - 4:30 pm Eastern

Meet the Presenter

Ann Brode, Brode Consulting Services, Inc.

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Regulations D and E are the backbone of deposit accounts and member services.  All frontline personnel must know and understand them well in order to ensure compliance and provide the best member service. This session will cover a broad array of topics from both regulations, as well as recent changes and prospective future changes. 

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  • Reg D – Who can have a NOW account?  Examiners are looking closely at eligibility requirements.
  • Reg D – What are the new changes regarding excessive withdrawals from savings accounts?
  • Reg E – What is the most important information in a Reg E disclosure that can protect both your member and your credit union?
  • Reg E – What are your credit union’s responsibilities if there is an error?
  • How do the examiners review these regulations?
  • Review procedures and checklists for auditors!

 

WHO SHOULD ATTEND?

This informative session is designed for compliance officers, frontline personnel, operations personnel, and auditors.